Sushi, Bar, Restaurant

A: RA Sushi gift cards can be purchased online or in person at any of our RA Sushi locations in the continental U.S.

A: Yes, when you order online, you will be prompted during the order process to include a personalized message which will be printed on the gift card carrier.

A: You will be prompted to include your email address during the order process. Once your order has been placed, you will be sent a copy of your order. Once your order is processed and shipped, you will be sent another e-mail confirmation with shipping times and tracking information, if applicable.

A: Yes, once you have entered your billing information, you will have the choice to ship the gift card(s) to your billing address, another address or you may split the gift cards by choosing multiple addresses.

A: Each RA Sushi gift card is packaged in a gift card carrier and envelope with the RA Sushi logo. You may include you own message on the carrier once received or have one included during the order process if you are shipping the card directly to the recipient.

A: Gift cards cannot be returned or redeemed for cash or applied as payment on any account unless required by law.

A: Gift cards may be delivered via USPS 1st Class Mail at no charge. Gift cards shipped via USPS 1st Class Mail cannot be tracked and will take approximately 5-7 business days to arrive.

Gift cards can also be shipped via FedEx 2Day delivery for $10 per delivery address or Standard Overnight for $18 per delivery address.

A: No, a signature is not required. Your package will be left at the front door or with the reception person at your place of business.

A: No, FedEx will not deliver to a P.O. Box. You will need to ship the gift card to a physical mailing address.

A: Gift card orders are processed & shipped Monday-Friday until 12:00pm CST. Any orders placed after 12:00pm CST will be processed & shipped the following business day. Please note: if you place an order for FedEx Standard Overnight delivery after 12pm CST on Thursday or any time on Friday, your package will be delivered on the next available business day (Monday - excluding holidays).

Note: FedEx does not deliver on Saturday, Sunday or on Holidays. RA Sushi is not responsible for shipping delays due to courier error or inclement weather or incorrect/incomplete addresses.

A: Please call our fulfillment center at (800)706-4743 ext.6256 (hours of operation are Monday - Friday 8:00am - 5:00pm Central Standard Time) or email us at RASushi@jetlitho.com and one of our representatives will get back to you within one business day.

A: Our gift cards may be used at RA Sushi restaurants in the continental U.S. only.

A: Yes, you may apply your gift card to the entire check including food, beverage, tax & gratuity.

A: Yes, you may use as many gift cards as you wish to pay for your meal.

A: The balance will remain on your gift card until the full value has been depleted.

A: For gift card balance inquiries, please call 1-800-242-5353.

A: Unfortunately, our gift cards cannot be re-loaded.

A: Purchased gift cards do not expire. We do not charge a maintenance or non-usage fee to your gift card. We do issue promotional cards that do expire, however the expiration will be noted on the promotional card. If you have any questions as to what type of card you have, please contact our fulfillment center at (800)706-4743 ext.6256 or email us at RASushi@jetlitho.com for assistance.

A: The Promotional Card is only valid January 2, 2011 - March 31, 2011. The dates are printed on the card. Promotional Cards cannot be extended.

A: Unlike our regular gift cards, the Promotional Card is valid for one time use only.

A: The value of the card will not be replaced if the card is lost, stolen, destroyed, altered or used without your permission.